Reference

How lebel138 Handles Your Personal Information

When you open an account and use payment methods like DANA, OVO, or GoPay, you share certain information with us.

Account data protectedWallet info kept privateYour rights are clearData requests acceptedIndonesia-region focused

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We use SSL encryption across all account pages and payment flows, including during DANA, OVO, and GoPay transactions. Cookies are used to keep your session active and to remember your account preferences — you can manage cookie settings through your browser at any time. We do not use cookies to track your activity outside of our platform. Your account password is stored in hashed form; we never view it in plain text. If you believe your account has been accessed without your permission, contact us immediately through live chat so we can freeze access and investigate.

SSL Encryption

Every login, deposit via GoPay, OVO or DANA, and account page is protected by SSL. Data in transit cannot be read by third parties intercepting the connection.

Cookie Control

We use session and preference cookies only. No cross-site tracking cookies are placed. You can clear or block cookies through your mobile or desktop browser settings at any time.

Data Retention Policy

We keep your account data only as long as your account is active or as required for legal compliance. Once that period ends, data is deleted or anonymised on a scheduled basis.

Your Right to Request Changes

You can request a copy of your data, ask us to correct inaccuracies, or request deletion by contacting support. We verify your identity first, then process the request promptly.

What Data We Collect and Why

lebel138 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect information you provide directly — your name, email address, mobile number, and the account details connected to your DANA, OVO, or GoPay wallet when you register or make a transaction. We also collect device and session data automatically: IP address, browser type, and pages

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visited. This helps us keep your account secure and detect unusual activity. Payment data passed through DANA, OVO, and GoPay is handled according to each provider's own security standards; we do not store full wallet credentials on our servers. We may also collect data when you
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contact our support team, so we can track your query and follow up properly. All data collection applies where permitted under local law and in eligible regions. Players in Bekasi and across Indonesia access the same data protections. We do not sell your personal information to
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third parties. Data is retained only as long as needed for account operation, legal compliance, or dispute resolution — after which it is deleted or anonymised in line with our internal retention schedule.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access, correct, or delete your personal data, our support team handles these requests directly. You can reach us through live chat inside your account, by email, or through our help desk form. We aim to respond to all data-related requests within a reasonable timeframe. Have your registered account details ready so we can verify your identity before making any changes.

Common Questions About Your Privacy at lebel138

These are the questions we hear most often about how your data is managed. If something isn't covered here, reach out through live chat or email and we'll answer directly.

We collect your name, email, mobile number, and the wallet identifier linked to your DANA, OVO, or GoPay account. Device and browser data is also logged automatically for security purposes.

We do not sell your data. We share it only with payment processors like DANA, OVO, and GoPay as needed to complete transactions, and with service providers who help us operate the platform under confidentiality agreements.

Contact our support team via live chat or email, confirm your registered account details, and request a data export. We verify your identity before releasing any information to protect your account.

Yes. Submit a deletion request through live chat or the help desk form. We'll process it after identity verification and retain only what local law or active dispute resolution requires us to keep.

We use cookies to keep your session active and save account preferences. No third-party tracking cookies are set. You can disable or clear cookies through your browser or mobile settings without losing your account access.

Data is kept while your account is active and for as long as legal or compliance obligations require after closure. Once that period passes, records are deleted or anonymised following our internal retention schedule.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How lebel138 Handles Your Personal Information

Data Handling, Cookies and Account Security

How to Reach Us About Your Data

Common Questions About Your Privacy at lebel138

01 What personal information does lebel138 collect when I register?

02 Does lebel138 share my data with other companies?

03 How can I request a copy of the data lebel138 holds about me?

04 Can I ask lebel138 to delete my personal data?

05 How does lebel138 use cookies and can I turn them off?

06 How long does lebel138 keep my account and transaction data?

Privacy Policy

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