Reference

Our Terms, Your Account Rights

These legal terms set out how your account on lebel138 operates, what you agree to when you join, and how we handle your data and wallet activity — including transactions made through DANA, OVO, and GoPay.

Account TermsPrivacy & DataDANA / OVO / GoPay PolicyCookie UseJurisdiction Notice
lebel138 Our Terms, Your Account Rights
HOW WE HANDLE DATA

Account Security and Data Practices

We built our account and data practices around the wallets you already use day-to-day. Here is specifically how we manage your information, your account security, and your rights under these terms.

Wallet Verification

When you link DANA, OVO, or GoPay, we verify the wallet belongs to the account holder. This one-time step protects both your funds and your account from unauthorised use.

Data Retention

We keep transaction records for the period required by applicable law. Non-transactional data — preferences, session logs — is held only as long as your account remains active.

Cookie Policy

We use session cookies to keep you logged in and functional cookies to remember your wallet preference. Analytics cookies are optional; you can adjust them in your browser or account settings.

Data Access Requests

You can request a copy of the data we hold on your account at any time. Submit the request via email or live chat with your account ID, and we will respond within the timeframe set by applicable law.

LEGAL CONTACT PATHS

How to Reach Us on Policy Matters

For anything related to your account rights, data access requests, or questions about how these terms apply to your wallet activity, our support team handles legal and policy queries directly. Reach us through any of the channels below and reference your registered account ID.

Live Chat Open the chat widget from any page while logged in. For legal queries, mention your account ID and the specific policy section you're asking about so we can route it correctly.
Email Support Send policy and data-request queries to our support address. Include your registered DANA, OVO, or GoPay wallet identifier so we can verify your account and respond accurately.
Account Help Centre Log in and navigate to Account Settings for self-service options including data download requests, communication preferences, and linked wallet management.

Common Legal and Policy Questions

These are the questions we hear most often about how our legal terms work, what your rights are, and how your account data is managed. If your question isn't here, contact us directly via live chat.

Access depends on local law and is available only where permitted in eligible regions. You are responsible for confirming that using the platform complies with laws applicable to you in your location.

We collect your name, contact details, and wallet identifier — DANA, OVO, or GoPay — for account verification. Transaction records are retained as required by applicable law; no data is sold to advertisers.

Submit a data access request via email or live chat. Include your account ID and registered wallet number so we can verify your identity and retrieve the correct records for you.

Transaction records are kept for the legally required retention period after closure. Non-transactional data is deleted. You can request confirmation of deletion via email after your account is closed.

We can update terms, but we notify you of material changes through your registered contact. Continuing to use the platform after notification means you accept the revised version.

Wallet identifiers are used only to process your deposits and withdrawals. We do not share wallet details with third parties outside of what is required to complete the transaction you initiated.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.